The AI-Native LPI Platform

Eight AI services embedded in every step of the permit lifecycle. From application to certificate of occupancy — intelligence that assists your staff, not replaces them.

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AI Built Into Every Step

Every assessment includes a confidence score. Staff verify or override every recommendation. No black boxes — just AI that makes your team faster.

Document Classification

Multimodal categorization of uploaded documents — site plans, floor plans, surveys, and more

Completeness Checking

Automated verification of required documents and fields against the checklist

Compliance Engine

RAG-based analysis against building codes (NBC 2020, BCBC 2024) and zoning bylaws

Intelligent Routing

Reviewer suggestion based on expertise matching and current queue depth

Inspection Dispatch

GIS-aware route optimization for inspector scheduling

Predictive Analytics

Processing time estimates displayed to applicants in the portal

Risk Assessment

Risk scoring using property, construction, and regulatory factors

Triage Scoring

Priority and complexity recommendations for intake staff

Three Applications, One Platform

Citizen & Contractor Portal

Apply online, upload documents, track status in real time, respond to deficiencies, and request inspections. Mobile-first.

Staff Application

Permit review, inspection management, workflow administration, reporting, and AI-assisted decision-making. Built for high-density municipal workflows.

Managed Onboarding

Our AI analyzes your bylaws, fee schedules, and application forms to generate draft configurations. Up and running in weeks, not months.

The Portal and Staff Application share the same data, the same process engine, and the same real-time status.

Platform Deep Dive

Click a tab to explore each area in detail.

Application

·Online permit wizard (4 steps): property lookup, project details, document upload, review & submit
·AI-powered document classification and completeness checking on upload
·Property search by address or GIS map pin with auto-populated parcel data

Review

·Configuration-driven status machine with guard evaluation (role, field, document, fee guards)
·AI-assisted compliance checking against NBC 2020, BCBC 2024, and zoning bylaws
·Intelligent reviewer routing based on expertise and queue depth

Approval & Issuance

·Fee-paid guards gating issuance with formula-based fee calculation engine
·Payment tracking with partial payment support, audit trail, and refund management

Inspection

·Scheduling with prerequisite enforcement and GIS-aware route optimization
·On-site tools: checklists, photo capture, pass/fail recording, notes
·Automatic reinspection creation for failures

Completion

·Certificate of occupancy, permit renewal and expiration tracking, full audit trail

Every Municipality Is Different. Your Software Should Be Too.

All business logic is configuration, not code. Clone any configuration to onboard a new municipality in minutes.

What	How
Process Templates	Status machines, form schemas, fee rules, SLA targets, document checklists — all as configuration, not code
Review Workflows	Status machine with configurable guards (role, field, document, fee), automated actions, and SLA escalation
Email Templates	Per-event templates with Handlebars merge fields, rich-text editor, HTML + plain text
Fee Schedules	Formula-based fee computation with configurable rules per permit type
Field Labels	Rename any field per municipality — 'Construction Value' becomes 'Project Cost'
Inspection Templates	Custom checklists, sequencing requirements, and pass/fail criteria
GIS Integration	Map layers, parcel search, adjacent owner queries, spatial condition detection (floodplain, ALR, ESA)
Notification Preferences	Per-staff and per-contact category opt-in/out with transactional override

See Civaptic LPI in action.

We'll walk you through the full platform with your municipality's workflows.

Request a Demo