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Solutions

For Building Departments

Stuck with aging permitting software, inconsistent review processes, and inspection scheduling chaos? Civaptic LPI (Licensing, Permitting & Inspections) replaces all of that with a single modern platform.

How Civaptic Helps

Online Applications Eliminate Re-Entry

Citizens and contractors submit applications through a modern portal with all required documents. No more fighting a legacy system that was built for a different era.

Workflows That Match Your Process

Configurable review workflows match your actual review process, not the other way around. Applications automatically route to the right people, support multiple reviewers working at the same time, and assign tasks based on each person's role.

SLA Tracking with Escalation

Nothing falls through the cracks. Track review times per step, set SLA targets, and get automatic escalation events when deadlines approach or are breached.

Inspection Management

Inspectors always know what needs to happen first. Smart scheduling finds the most efficient route between sites. Results are captured with checklists and photos on-site, even offline, with automatic sync when reconnected. Failed inspections automatically create follow-up tasks.

Deficiency Management

Request missing documents, track responses, and compare submission versions, all in one place.

AI-Powered Compliance

AI

Catch code violations before they become costly rework. Automated checking against building codes and local zoning bylaws. Every AI assessment includes a confidence score for staff to verify or override.

Intelligent Reviewer Routing

AI

No more manually assigning every application. AI recommends the right reviewer based on what they know and how much is already on their plate. Managers stay in control and can override any suggestion.

Built-In Dashboards & Reporting

Dashboards for volume, revenue, SLA compliance, and workload are ready from day one. Need something custom? Describe it in plain language and AI helps you build it.

The Outcome

Process more permits with the same staff. Reduce turnaround time. Eliminate the "where's my permit?" phone calls.