Solutions
For City Leadership
No visibility into permitting performance? Can't justify staffing decisions with data? Civaptic LPI gives you the numbers you need.
Data-Driven Decision Making
Revenue Tracking & Trends
See revenue by permit type, track period-over-period trends, and understand construction value flowing through your municipality.
SLA Compliance Dashboards
Know exactly how your building department is performing against service level targets. Identify where standards are being met and where they're slipping.
Bottleneck Analysis
Pinpoint exactly where delays occur in the permit process. Step-level duration data shows which review stages need attention. (Coming soon)
Staff Workload Metrics
Tasks assigned, completed, and overdue per person. Make data-driven staffing decisions instead of guessing.
Stats Canada Reporting
Mandatory Stats Canada building permit reports built right into the platform. No manual data compilation. (Coming soon)
AI Accuracy Metrics
Track confidence scores and staff verify/override rates for every AI service. Demonstrate to council how AI is improving — or where it needs attention.
Citizen Self-Service
Online applications and status tracking reduce call volumes and walk-in traffic, freeing staff for higher-value work.
The Outcome
Make data-driven decisions about your building department. Show council exactly where improvements are happening.
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