The AI-Native LPI Platform
Eight AI services embedded in every step of the permit lifecycle. From application to certificate of occupancy. Intelligence that assists your staff, not replaces them.
AI Built Into Every Step
Every assessment includes a confidence score. Staff verify or override every recommendation. No black boxes. Just AI that makes your team faster.
Document Classification
Automatically identifies and sorts uploaded documents, whether site plans, floor plans, surveys, or other files
Completeness Checking
Flags missing documents or incomplete fields before an application reaches a reviewer
Compliance Engine
Reads your building codes and zoning bylaws to flag potential compliance issues early
Intelligent Routing
Suggests the best reviewer for each application based on expertise and current workload
Inspection Dispatch
Plans efficient inspection routes so inspectors spend less time driving and more time on site
Predictive Analytics
Gives applicants realistic processing time estimates so they know what to expect
Risk Assessment
Scores application risk based on property, construction, and regulatory factors so staff can focus attention where it matters
Triage Scoring
Recommends priority and complexity levels to help intake staff sort applications faster
Three Applications, One Platform
Citizen & Contractor Portal
Apply online, upload documents, track status in real time, respond to deficiencies, and request inspections. Mobile-first with full offline support.
Staff Application
Permit review, inspection management, workflow administration, reporting, and AI-assisted decision-making. Built for high-density municipal workflows.
Managed Onboarding
Our AI analyzes your bylaws, fee schedules, and application forms to generate draft configurations. Up and running in weeks, not months.
The Portal and Staff Application share the same data, the same process engine, and the same real-time status.
Our Design Principles
Every feature is measured against three principles.
Intuitive
Easy to do the right thing, hard to do the wrong thing. Sufficient context so staff always understand exactly what they are looking at and what it means.
Efficient
Reduce the effort required to get results. Performance enhances usability. The system never slows you down, even during peak processing.
Effective
The information is correct. The calculations are correct. Data is validated at every step. A system you can trust to get it right.
Platform Deep Dive
Click a tab to explore each area in detail.
4-step guided application: property lookup, project details, document upload, review and submit.
Drag and drop site plans, drawings, and supporting documents.
Documents are automatically identified and sorted on upload.
Missing documents or fields flagged before it reaches a reviewer.
Conditional routing, parallel reviewers, SLA tracking, and automatic escalation.
Checks submissions against building codes and zoning bylaws.
Suggests the best reviewer based on expertise and workload.
Recommends priority and complexity to sort applications faster.
Formula-based calculator handles complex fee structures automatically.
Partial payments, full audit trail, and built-in refund handling.
Permits only issued once all fees paid and all review conditions are met. No manual gate-keeping required.
Prerequisites enforced automatically. Inspections only schedulable when ready.
GIS-aware routing minimizes drive time between sites.
Checklists, photos, pass/fail. Works offline and syncs when back online.
Failed inspections automatically create follow-up tasks.
Generated automatically once all conditions and inspections are complete.
Automated tracking with notifications before permits expire.
Every action, decision, and change is logged with timestamps and user attribution. Complete record from intake to close-out.
See Civaptic LPI in action.
We'll walk you through the full platform with your municipality's workflows.
Request a Demo